Privacy Policy

1. Overview

Alph Industries ("we," "us," or "our") operates alphindustries.com and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

Contact details:
Alph Industries, 9186 E Centre Ave Suite A, Portage, Michigan 49002, United States.
Email: info@alphindustries.com

2. Information We Collect

Information You Provide:

• Contact information (name, email, phone, company name)
• Messages and inquiries submitted through our contact form
• Request for quote details and technical specifications
• Correspondence via email or other communications channels

Information Collected Automatically:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referring URLs
• Device information and screen resolution

3. How We Use Your Information

• Responding to inquiries and providing manufacturing quotes
• Processing and fulfilling business transactions
• Communicating about your project or ongoing partnership
• Improving our website, services, and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations
• Protecting system security and integrity

We do not sell your personal information to third parties for their marketing purposes.

4. Sharing Your Information

Service Providers: We may share information with trusted third-party vendors who assist in operating our website or servicing you, bound by confidentiality agreements.

Business Transfers: If Alph Industries is involved in a merger or acquisition, your information may be transferred as part of that transaction with appropriate notice.

Legal Requirements: We may disclose information if required by law, court order, or to protect rights and safety.

We do not share, sell, rent, or trade personal information with third parties for their promotional purposes.

5. Cookies and Tracking

Our website may use cookies to collect and track information to improve our service. Types of cookies we use:

• Essential Cookies: Necessary for website function. Cannot be disabled.
• Analytics Cookies: Used to understand visitor interactions in aggregated, anonymous form.
• Preference Cookies: Remember choices you make for enhanced functionality.

You can instruct your browser to refuse all cookies. However, some portions of our website may not function properly if you do so.

6. Data Security

We implement appropriate technical and organizational security measures including SSL/TLS encryption, restricted access controls, regular security reviews, and physical security at our facilities. However, no transmission over the Internet is 100% secure. We will notify you of any breach affecting your rights in accordance with applicable law.

7. Your Privacy Rights

Depending on your location, you may have rights including:

• Access: Request a copy of personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to exceptions.
• Objection: Object to processing for direct marketing purposes.
• Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, contact us at info@alphindustries.com. We will respond within 30 days. Michigan and California residents may have additional rights under applicable state law.

8. Data Retention

We retain personal information as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Contact form submissions are typically retained for three (3) years. Business relationship records may be retained for up to seven (7) years to comply with legal obligations.

9. Children's Privacy

Our website and services are directed to business professionals and not intended for individuals under 18. We do not knowingly collect information from children under 18. If you believe we have collected such information, please contact us immediately at info@alphindustries.com.

10. Changes to This Policy

We may update this Privacy Policy at any time. We will notify you by posting the new policy with an updated date. For material changes, we will provide additional notice via email (if we have your address) or prominent website notice. Your continued use of our website after changes constitutes acceptance of the modified policy.

11. Contact Us

Questions about this Privacy Policy? Contact us: